When I was a senior in college, I became the co-editor of the college newspaper — The Knox Student — along with my friend Rob. When introducing us, Rob would say, “Hi, I’m Rob. I’m in charge of happiness. This is Nicole. She’s in charge of everything else.” His...
When I suggest that teams adopt rituals as part of their meetings, gatherings or practices, I get perplexed, awkward, uncomfortable stares back at me. I imagine the reasons for those strained looks varies from person to person, team to team. I’m guessing that much of...
You’ve probably walked down the hall at the office and inwardly braced yourself when that person walked by. You may have avoided a project not because you don’t want to do it, but because the team working on it is so dysfunctional. You may choose the same one or two...